Patong’s Leading Travel Agency Automates
Operations with TourSys Cloud Solution
Overview
PhuketTravelshop.com is one of the leading travel agents based in Patong, Phuket, specializing in selling day trips and activities around the island. Known for their reliable local service and wide range of experiences, the company was looking for a better way to manage their growing number of daily bookings.entive trips.
The Challenge
PhuketTravelshop.com needed a more organized and efficient way to manage their growing volume of bookings. Their key requirements included:
- A system that can automatically issue tour vouchers for confirmed bookings
- A cloud-based platform to keep track of all bookings and allow team members to access and update information from anywhere
- A daily reminder and arrival list of guests joining tours, enabling the operations team to prepare in advance and ensure smooth coordination
The Solution
By adopting TourSys Cloud Solution, PhuketTravelshop.com gained a powerful tool to manage bookings in real time. The system provides:
- Centralized booking management and tracking
- Automated daily email reminders for tours and activities
- Easy access for staff to view schedules and prepare for the day’s operations
- With real-time data at their fingertips, the team stays organized, reduces manual errors, and delivers a smoother experience to their customers
